INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Where do you ship to?
We ship worldwide except Russia and UK
Do you give refunds?
Never!
Can I ship to a P.O. Box?
Yes
Do You Provide tracking numbers?
Yes we post 3 times a week and tracking is updated in my accounts when availbable
CONTACT US on Protonmail
[email protected]
📩 Important Customer Support
To ensure fast and secure communication, all customer inquiries must now be sent exclusively via ProtonMail.
Our official contact: oldschoolrc@proton.me
When contacting us, please include both your Order Number and Transaction ID in your message.
These details must match our records for us to verify and process your request. Messages missing either of these details will not receive a reply.
This system helps us maintain accuracy, security, and efficiency — ensuring every verified customer receives timely assistance.
Thank you for your understanding and continued support.
— The Old School RC Team